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The Company

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Three Dog Bakery is a locally-owned retail bakery for dogs, specializing in all-natural cakes, cookies, and pastries for dogs. We feature a working kitchen on-site and bake treats every day of the week. Our bakery also carries boutique and specialty brands of packaged treats, dog and cat food, chews, toys, accessories, spa products, and gifts.

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What really sets us apart are our baked items. Crafted from scratch in small batches, our highly skilled pastry chefs use only simple, real ingredients, slow baking each recipe to lock in all those luscious flavors and canine-loving nutrients. So healthy and so drool-worthy, we consider our treats and cuisine to be the absolute best in the animal kingdom.

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Three Dog Bakery has been making tails wag since 1989, and today our mission remains the same –– feed the souls of dogs and the people that love them!

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Pastry Chef:

Our pastry chef is responsible for management of our kitchen operations. We make a wide assortment of cookies, cakes, and pastries to celebrate the joy dogs bring into our lives. Our pastry chef sets the schedule for the kitchen, manages raw materials and supplies inventory, bakes, and decorates treats. Our bakery offerings and flavors change with every season. 

 

Hours: 

• Full-time position requires a minimum 32 hours per week.

• Part-time position requires a minimum 8 hours per week.

• Flexibility on evenings, weekends, and holidays is expected.

• Halloween, Thanksgiving, Christmas, Valentine’s, Easter, and July 4th are busy holiday periods.

• We have a general blackout period between Thanksgiving and Christmas to ensure strong leadership and kitchen coverage during the most important period of our fiscal year. Time off must be pre-approved during that time.

• Pastry chefs primarily work during business hours as we have an open kitchen and customers enjoy seeing our treats being baked and decorated. That is part of our customer experience.

• Pastry chefs personalize select cakes and cookies with dogs’ names on demand.

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Culture: 

• Embody the Three Dog Bakery brand ideals to support a culture of excellence at the bakery.

• Provide exemplary customer service to all customers and interact with everyone in a friendly, positive manner. Service must be quick, efficient, and knowledgeable.

• Demonstrate strong knowledge of Three Dog Bakery recipes and dog-safe ingredients and basic dog dietary and nutritional concepts to answer customer questions and make recommendations.

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Operations: 

• Manage daily kitchen baking and decorating schedule. Ingredients and recipes change with holidays/seasons throughout the year.

• Direct associate staff to bake recipes in preparation for decorating.

• Bake and decorate birthday and celebration cakes.

• Advise on, price, and schedule custom cake inquiries.

• Bake and decorate cookies, pupcakes, and all other pastries.

• Manage and communicate inventory of ingredients and consumable supplies.

• Personalize cakes and cookies for advance and walk-in orders.

• Maintain kitchen organization and cleanliness.

• Wash dishes and supplies.

• Support associate staff with assisting customers with product selection, ringing customer transactions, answering the bakery phone during peak periods.

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Knowledge and Skill Requirements:

• Must love dogs.

• Pastry skills: Confidence and competence with pastry bags, a variety of decorating tips, parchment paper bags, buttercream frosting, royal icing, cake decorating, cookie decorating, and writing on cakes/cookies with exceptional penmanship. Attention to detail and a commitment to quality is required. 

• Experience with commercial ovens and mixers.

• Time management: Ability to manage and prioritze to-do lists and time. Time management is the differentiator between success and failure.

• Service skills: Ability to support a customer-oriented and team-oriented culture. Ability to think outside the box and find solutions to questions/problems on the spot. Ability to politely diffuse difficult situations and maintain respect under all circumstances.

• Sales skills: Ability to approach customers, inquire about their needs and listen to their responses, offer product solutions without applying pressure, and recognize that first impressions are lasting impressions.

• People skills: Comfort in public settings. Friendly and welcoming demeanor toward all visitors and staff.

• Training skills: Ability to train others to complete tasks with excellence.

• Communication: Polite, courteous, and confident communications are required, both verbally and in written form.

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Education and Experience:

• Baking and decorating experience required.

• Cake decorating experience required.

• Cookie flooding experience required.

• Writing experience required.

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Physical Requirements:

• Position requires stooping, reaching, standing, lifting, talking, hearing, and repetitive motion.

• Must be able to exert up to 20 pounds of force occasionally and up to 10 pounds of force frequently.

• Must be able to lift parcels weighing up to 50 pounds occasionally and up to 30 pounds frequently.

• Visual acuity required to determine accuracy, neatness, and thoroughness of work or to make general observations of facilities or structures.

• Employee is subject to environmental conditions both inside and outside the facility.

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Assistant Manager

We’re looking for a motivated and energetic leader to assist owners with the oversight, and coordination of all bakery activities, including staff management, inventory planning, business development, and marketing. Our assistant manager will be responsible for supervising, training, scheduling, and guiding the store associates and bakers while providing superior service to all bakery customers, suppliers, and partners.

 

Demonstrated experience in a leadership role, preferably in the retail or pet industries, is required. Previous experience in a sales-related role is a plus. To succeed as assistant manager, excellent communication skills, comfort with customer interaction, and leadership skills are necessary.​

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Responsibilities:

• Provides exemplary customer service to bakery customers.

• Demonstrates superior product knowledge.

• Manages hiring, training, scheduling, discipline and development of store employees.

• Manages inventory, including placing orders, reconciliation of orders, counts, turns, restocking, and expiration dates.

• Interacts with distributor, vendor, and supplier sales representatives.

• Coordinates special events with business partners, shopping center management, dog rescue groups, and other organizations.

• Coordinates bakery marketing and outreach with local businesses, including vet clinics, apartment complexes, hotels, and other organizations.

• Manages baking schedule and assists with baking and decorating as needed.

• Maintains clean and orderly appearance throughout the sales floor, kitchen and back room.

• Operates bakery registers, completes financial transactions, and manages bank deposits.

• Bakery open and close activities

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Education and Experience:

• High school diploma or GED required.

• One to three years’ work experience required.

• Associate or bachelor’s degree preferred.

• Previous retail experience strongly preferred.

• Previous sales experience strongly preferred.

• Previous management experience strongly preferred.

• Previous experience in the pet industry is a plus.

• Experience with POS system and inventory management software.

• A professional appearance.

• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

• The ability to read, write, and perform basic math.

• The ability to stand and walk for extended periods of time.

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Physical Requirements:

• Position requires stooping, reaching, standing, lifting, talking, hearing, and repetitive motion.

• Must be able to exert up to 20 pounds of force occasionally and up to 10 pounds of force frequently.

• Must be able to lift parcels weighing up to 50 pounds occasionally and up to 30 pounds frequently.

• Visual acuity required to determine accuracy, neatness, and thoroughness of work or to make general observations of facilities or structures.

• Employee is subject to environmental conditions both inside and outside the facility.

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Store Associate:

We’re looking for energetic store associates with retail industry experience, a commitment to providing top-notch customer service, and a love for both dogs and the people who love them. Our store associates are the public face of our bakery and the reason customers return.

 

Responsibilities:

• Greeting customers, responding to questions, improving engagement with our products and providing outstanding customer service.

• Operating bakery registers, managing financial transactions, and balancing drawers.

• Achieving established goals.

• Directing customers to and assisting with products in the bakery.

• Increasing in bakery sales.

• Superior product knowledge.

• Maintaining an orderly appearance throughout the sales floor.

• Introducing promotions and opportunities to customers.

• Cross-selling products to increase purchase amounts.

• Bakery open and close activities.

• Assisting with baking and decorating.

• Coordinating and facilitating special events both in the bakery and off-site.

 

Requirements:

• At least 18 years of age.

• Retail sales experience.

• A professional appearance.

• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

• The ability to read, write, and perform basic math.

• The ability to stand and walk for extended periods of time.

 

The Locations:

Our Rice Village Bakery is located at 2402A Rice Boulevard, Houston, TX 77005 at the corner of Rice Boulevard and Morningside Drive.

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Our Heights location will is located at 1141 E 11th Street Houston, TX 77009 on the corner of E 11th Street and Studewood Street.

 

Why Should You Apply?

• Employee discounts

• Competitive hourly compensation

• Flexible scheduling

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Contact Us!

Please download and complete application.  Email application to baker@threedogbakeryhtx.com and attach your completed application and a resume or portfolios (if applicable). We look forward to hearing from you!

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